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How Annex.com Works

Compare Providers & Purchase

Secure your order with a trusted Annex.com provider.

Schedule Service with Confidence

Service details are confirmed by the provider you’ve selected within 1  business day.

Easily Track Orders

The service provider keeps you updated on order progress and delivery.

Coordinate on Annex

Add coworkers to manage services, track orders, and more—all within the Annex service platform.*

Lock Down Your Document Storage

Industry-certified secure storage services for the off-site management of physical records, including i-SIGMA and NAID authenticated service providers.

Shredding Without the Paper Cuts

Compliant and confidential secure destruction services for the disposal of business records including NAID certified providers.

Your Data, Total Control

Digital records management dashboard on laptop showing indexed inventory for streamlined archival control.

Manage more confidently by searching, editing and securely ordering all through one portal.*

Work Together, Stay in Sync

Once you are logged in to Annex.com, it's easy to bring your co-workers onboard. Coordinate with each other to manage and update record metadata, request services from your service providers, and stay aligned - no extra tools required.

Remote team collaborating on digital architectural blueprint via Annex document management software.

Need Help?

Managing your records shouldn’t be complicated. Annex.com is here to simplify every step. 

A professional working in a minimalist office environment, seated at a glass desk with a laptop and phone. The space is bright, with natural light streaming through large windows, and is organized with storage boxes for files and documents.

Communicate directly with services providers.

Technical support representative providing customer assistance.

Annex.com is by your side with round the clock support.

Done For You vs DIY


Advantages of using Annex.com to order and manage services from marketplace providers.

Comparison chart of provider tiers showing feature availability across Enterprise, Professional, and In-Office/DIY Storage options. Enterprise includes all features with green checkmarks: Unified Management Tool, SSO & MFA, SOC2 Compliant, Single Invoice, Service Providers Comparison, and 12 Month Price Lock Guarantee. Professional includes all except Unified Management Tool. In-Office/DIY Storage includes none.

Need Answers? You're in the Right Place.

Browse through the FAQs to find what you’re looking for. Still stuck? Our support team’s always here to help.