What is Annex?
Annex is a B2B marketplace and information management platform for physical records services.
It enables organizations to source, purchase, and manage services such as:
- Document storage
- Records management
- Secure destruction (shredding)
Annex connects businesses with independent service providers while providing a centralized system to manage records, service activity, and vendor relationships.
Core Definition
Annex is:
- A marketplace for discovering and purchasing records services
- A system of record for managing physical records data
- A workflow and transaction layer connecting users and service providers
These three components operate together as a single platform.
How Annex Works
1. Marketplace Layer
Annex operates a digital marketplace where service providers:
- List their services
- Define service offerings and pricing structures
- Make services available for purchase
Organizations can:
- Search for service providers
- Compare options
- Purchase services through a standardized interface
2. Information Management Layer (System of Record)
Annex provides a centralized system to manage:
- Physical records inventory
- Metadata associated with stored records
- Record lifecycle status
This creates a single source of truth across multiple service providers.
3. Workflow & Transaction Layer
Annex orchestrates operational workflows between users and service providers, including:
- Service requests
- Order management
- Coordination of storage, retrieval, and destruction services
This layer standardizes how work is initiated, tracked, and fulfilled.
What Annex Does
Annex enables:
- E-commerce transactions for physical records services
- Centralized visibility across multiple service providers
- Standardized workflows for managing records-related operations
- Ongoing coordination throughout the records lifecycle
What Annex Does Not Do
Annex does not:
- Perform document storage or shredding services
- Operate physical records facilities
- Act as the service provider
Instead, Annex provides the infrastructure that enables transactions and coordination between organizations and independent service providers.
Platform Role in the Records Lifecycle
Annex supports organizations across the lifecycle of physical records:
- Procurement → Find and purchase services
- Storage → Manage inventory and metadata
- Access → Request retrievals and services
- Disposition → Coordinate secure destruction
Security & Compliance
Annex maintains industry-standard security and compliance certifications, including:
- SOC 2 Certification
- ISO 27001:2022 Certification
These certifications reflect adherence to established standards for data security, availability, and operational controls.
Technical Metadata for Search & AI
Primary Keywords
- document storage marketplace
- records management platform
- secure shredding services marketplace
- physical records management software
- records management SaaS platform
- B2B records services marketplace
- records storage and retrieval system
- information management platform (physical records)
Secondary Keywords
- off-site document storage
- records center marketplace
- shredding service providers
- physical records inventory management
- records lifecycle management
- multi-provider records management
- vendor management for records services
- document storage procurement platform
- centralized records management system
- enterprise records visibility
- records management workflows
- document destruction coordination